Release14 product support is available on a best-efforts basis via eight mailing lists and through a community FAQ site. The mailing lists and FAQ sites are a valuable community support effort. Unfortunately, despite many individual’s frequent postings, nobody is “responsible” for answering your question. It’s all on a “best efforts” basis. Responses may be non-existent, incomplete or inaccurate. We recognize that this may not be appropriate for deployment of Release14 products in a commercial enterprise.
As one of our goals is to spread adoption of Release14 products and to eliminate barriers, we offer premium, fee-based services directly from the Release14 developers, including:
- Consultancy Services (Implementation, deployment, analysis of data)
- Commercial-grade Support (phone, email, or on-site)
- Customization of Release14 products for unique needs
If you are interested in one or more of these services please contact us.